TERMS AND CONDITIONS

By using Retail Solution.pk, you need to agree to the following terms and conditions, privacy policy, refund, and return policy of our site. Read the terms and conditions before visiting Retail Solution.

1. INTRODUCTION

Welcome to Retail Solution Pakistan. We are an online wholesale marketplace especially designed for Pakistan. Please read and follow our terms and conditions for governing your access and using the site along with its sub-domains and mobile apps. By using our website and app, you agree and comply with the terms and conditions. The User Agreement is effective for you to use the site and signifies that you accept the following terms and conditions. If you disagree with the User Agreement, do not use or access the site or the App.

Please see the terms and conditions often for updates.

2. CONDITIONS FOR USE

· Your APP Account

Create an account on the Retail Solution App if you want to access the services. Creating an account requires a valid email/phone and password to login into the App. You are responsible to keep the confidentiality of your personal information, account details and password. We assure you that your personal information, account, and related details are secured at our end until a hacking attempt is made and your data is stolen. We took necessary steps to protect against the misuse of your information as much as possible.

Kindly ensure that the provided details are correct and complete at all times. If you do not access your account on the site or app, immediately inform us through our customer care support. So, we can guide you accordingly. Change your account password from time to time to make it secure from unnecessary hacks.

· Privacy

Please review our mentioned privacy policy. We will keep your personal data confidential in compliance with the Privacy Policy and other laws and regulations. If you object to these regulations, you must not use the website/App.

· Communication Platform

You understand and acknowledge that this site/app is an online wholesale platform enabling you to purchase products listed at the mentioned price in Pakistan. The sale of these products is strictly personal between the seller and you on the site/app, with the convenient payment method for you and the Retail Solution.

· Service Availability

We fulfill our duty to make sure that our service is available with no interruption and is error free. However, it depends on the internet connectivity for site/app access.

· License to Access Retail Solution

Contents provided on the Retail Solution are for informational purposes. The representation of the product includes description, prices, features, availability of the stock, and other relevant details.

We grant limited access to Retail’s users. Do not download or change any portion. The provided information may not be copied, duplicated, visited, or sold in any manner.

a. Purchaser

By accessing the Retail Solution account on website/app, you bind legally to the contracts.

If you do not agree to perform the restricted activities, that will cause the cancellation of your app account and your orders.

· You must be 18 years of age.

· Refuse to comply with the terms and conditions, the Retail Solution’s guidelines and policies

· If you use the site for illegal purpose

· If you impersonate any entity or person can cause account cancellation.

· If attempted to give unauthorized access or interrupt with other networks and computer systems

· If you promote, post, or transmit any material that is deemed illegal by the Islamic Republic of Pakistan

b. Manufacturer and Producers

By accessing the Retail Solution account on website/app, you bind legally to the contracts.

If you do not agree to perform the restricted activities, that will cause the cancellation of your app account and your orders.

· You should comply with all the laws and regulations.

· Refuse to comply with the terms and conditions, the Retail Solution’s guidelines and policies

· If you impersonate any entity or person can cause account cancellation.

· If attempted to give unauthorized access or interrupt with other networks and computer systems

· If you promote, post, or transmit any material that is deemed illegal by the Islamic Republic of Pakistan,

 Copyrights and Trademarks

All the marks showed on the site/app are registered or trademarks. These logos, graphics, page headers, and icons cannot be used with any product that is not under our brand. The content of the site is protected under Pakistan copyrights Act. All rights are reserved.

Third-Party Businesses

We offer products of different brands and businesses via this marketplace. We are not responsible for the evaluation and examination of other brands. We do not warrant the offering of the individuals or businesses.

Communication with Retail Solution

. You can communicate with us through email, phone call, Social Media, SMS or by talking to our customer care support.

Placing an Order (Price, Availability, Order Processing)

Retail Solution continues to offer competitive prices with freshness and money-back guarantee on everything, and we try to give you the product at the best possible prices. We offer you to buy bulk purchases with money savings. The savings are based on the price comparison on the bulk and wholesale prices.

Items sold on the Retail Solution site/app are subject to deposit fees, tax, and governmental charges. All the prices are listed in Rupees and are inclusive of 17% GST. In MRP, the tax is inclusive whereas, in TP, tax is not inclusive. We are firm to provide you with accurate information. However, some errors may occur in the item's price displayed on the site. If the product prices are mismatched, we at our discretion will contact for the instructions or cancel. You will be notified if your order gets canceled. If cancellations occur on the prepaid order, our return and refund policies are available for that. Even we will also contact you if the product goes out of stock after you have placed an order. By confirming the order at the end of the checkout, you need to agree to the terms and conditions and pay for the products, shipping charges, and their applicable tax of 17%.

To avoid any kind of fraud alert with debit or credit cards, we may verify the details of your payments. We also verify the personal information that you have shared with us. If you do not answer the verification question, then your order will be canceled automatically.

· Information regarding Product Description

The information includes product descriptions, weight, size, and such other content and statement that are accurate, reliable, correct, and completely error-free. Images of the products used on the site/app represent the the products and brands. If you are concerned that the product is not described correctly, you need to contact customer care support to process a return or replace an order.


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